At Charlotte Jackson we endeavour to post your parcel the same day.

Delivery in the UK:

We deliver every order over £60 free of charge. For every other order there's a simple £4.95 charge per delivery.

Delivery is by the Royal Mail and should normally be with you within 2 - 3 days, however please allow up to 7 days in case of problems.

At present we do not offer next day delivery. However, if you do require your order to reach you earlier, please contact us and we will do our very best to meet your requirements.

International Delivery:

We are more than happy to fulfil orders from overseas. Some countries may require local import duties and taxes to be payable upon receipt. Additionally, some couriers may not deliver to PO boxes.

We offer a standard delivery (3 - 7 days) for non UK addresses charged at the following rates:

Europe:       £10

Rest of the World: £15

This amount will automatically be added to your shopping basket when you input your address details.

We will do everything we can to help get orders to you on time and will dispatch them as quickly as possible. However, please be aware that all delivery dates given are for general guidance only and we cannot be held liable if you receive your order late.

If you have any questions or issues regarding returning your goods or our refund policy, please do not hesitate to contact us.