Charlotte Jackson was launched in January 2011. It was set up to provide real clothes for real women, clothes designed for women, by women.
The entire team here at Charlotte Jackson want you to be totally satisfied with all your dealings with us. If for any reason you are not happy with the service you receive, or for any other comments or suggestions please email us or write to us at the following address:
Eight Little Numbers Ltd, trading as Charlotte Jackson
PO Box 134
Eight Little Numbers Limited, Registered in England and Wales No. 06409093
Registered Office: Marland House, Barnsley, South Yorkshire, S70 2LW
VAT No. 928174113
Delivery in the UK:
We deliver every order over £60 free of charge. For every other order there's a simple £4.95 charge per delivery.
Delivery is by the Royal Mail and should normally be with you within 2 - 3 days, however please allow up to 7 days in case of problems.
At present we do not offer next day delivery. However, if you do require your order to reach you earlier, please contact us and we will do our very best to meet your requirements.
We are more than happy to fulfil orders from overseas. Some countries may require local import duties and taxes to be payable upon receipt. Additionally, some couriers may not deliver to PO boxes.
We offer a standard delivery (3 - 7 days) for non UK addresses charged at the following rates:
Rest of the World: £15
This amount will automatically be added to your shopping basket when you input your address details.
We will do everything we can to help get orders to you on time and will dispatch them as quickly as possible. However, please be aware that all delivery dates given are for general guidance only and we cannot be held liable if you receive your order late.
We offer a free returns service from UK addresses only. If you wish to return your goods from outside of the UK you will need to pay for the postage yourself.
You may return your purchase of goods with proof of purchase within 28 days of date of invoice to Eight Little Numbers Ltd, at the address provided below. All returned items must be in new, unused condition with all garment tags still attached. Please note, if you do not return in this condition Eight Little Numbers Ltd, reserve the right to not accept their return.
Eight Little Numbers Ltd will refund your full purchase price to the original purchaser's credit card including sales taxes for all EU Countries, excluding shipping costs. International custom duties and sales taxes will not be refunded for shipments outside of the EU (European Union). Any goods found to be faulty should be returned immediately.
How do I Return my goods?
Eight Little Numbers Limited
Please take your parcel to the nearest Post Office. Please note that we can't refund return postage. Should you be sent a faulty item then of course we will fully reimburse you. We strongly recommend that you obtain a free "Certificate of Posting" from the Post Office as we cannot accept responsibility for goods lost in transit.
We will email you to confirm your item has been processed. You should receive your refund or exchange order (provided it is in stock) within 14 days after you post the goods back to us.
If you have any questions or issues regarding returning your goods or our refund policy, please do not hesitate to contact us.
You can place an order online here at Charlotte Jackson anytime day or night. Just select the items you would like to purchase, the size, quantity and add to your shopping cart.
All items are priced in British Pounds (£).
We accept Visa, Visa Debit, Mastercard, Maestro and Paypal. We will only charge your card when the items are ready to be dispatched, not when you place your order.
All prices quoted on this website are inclusive of UK Taxes (VAT) at the current rate (20%). For orders placed outside the EU (European Union) it is your responsibility to claim any tax back. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.
Charlotte Jackson offer a "no quibble" guarantee. If for any reason any item should fail to meet your expectations you can return any goods within 30 days of purchase for an exchange or full refund. Postage and Package is not refundable unless the items are faulty.
Collection and Use of Personal Information
Collection and Use of Non-Personal Information
Information Sharing and Disclosure
Links To Other Websites
Questions or Suggestions
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
For your convenience we offer both Credit Card, Paypal, and Google Checkout transactions. No matter which way you decide to go, it is always simple and under strict secure transactions protocol! If you'd like to use another payment method, please contact us.
When you make your purchase, the price of the product is the only fee that will be associated with your order. It's that simple!
It's easy to find the answer you are looking for or to get in touch with us! You can:
The Charlotte Jackson team