Top Frequently Asked Questions Our most frequently asked questions: Who are Charlotte Jackson? Charlotte Jackson are a womens clothing
brand, dedicated to providing real clothes for real women.
Please feel free to contact us about any questions you might
have, any ideas you might like to make - we'd love to hear
from you! For more information about us, please read our about us page.
to top How quickly will I get my items?
All our garments are delivered by
Royal Mail. If you place your order before 12am we will
endeavour to ship your items the same day, otherwise your
parcel will be sent the following day. Please see our
and delivery back
to top What if I ordered the wrong size?
No problem! We can offer a full
refund within 28 days or exchange - whichever you prefer. For
more details please see our
returns and refunds policy . back to top Do you ship overseas?
Of course! We are more than happy
to ship overseas. There is a flat rate of £10 for
postage within Europe, and £15 for anywhere else. Please
see our full
shipping and delivery policy to learn
more. back to top How can I pay for my product?
For your convenience we offer both
Credit Card, Debit Card and Paypal transactions. No matter
which way you decide to go, it is always simple and under
strict secure transactions protocol. If you'd like to use
another payment method, please
The total amount you see at
checkout will be the total you pay - this will include any
shipping and discounts applied.
back to top How do I get in touch?
It's easy to find the answer you
are looking for or to get in touch with us! You can:
back to top
We look forward to serving you!
The Charlotte Jackson team